How can I ensure that this is HIPAA compliant?

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    Asked on May 29, 2015 at 01:44 PM

    What do I need to do to ensure that this is HIPAA compliant. Can I use zapier for some forms that do not include HIPAA sensitive information without comprimising the data from those other forms?

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    Answered on May 29, 2015 at 02:46 PM

    Update (April 19, 2018) HIPAA is available for our Gold and Silver plans. 


    Here is our guide on how to use your forms in a HIPAA compliant manner:

    As far as using Zapier, you may want to check their transfer protocols to make sure they are HIPAA compliant.  If you use SSL with your form, the data will be sent from us encrypted, though it is up to Zapier to provide the security after it leaves our services.

    If you have any further questions, let us know and we will be happy to help.

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    Answered on April 13, 2018 at 10:04 AM

    Great news! JotForm now offers HIPAA compliance. This means users in the healthcare industry can use JotForm to collect sensitive patient information through consent and onboarding forms, medical history updates, online bill payments, and prescription refill requests. 

    HIPAA-compliant forms require a Gold pricing plan, which is only $99 a month or a Silver pricing plan, which is $39 a month. A business associate agreement (BAA) is also available upon request.

    For more information about our HIPAA-compliant forms, visit

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    Answered on April 19, 2018 at 04:26 AM

    Update: HIPAA is available for the Silver plan as well.