What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Need to update recurring credit card charge

    Asked by Kyntasha Baros  on May 29, 2015 at 02:11 PM

    Hello Accounting Department, 


    We need to update our credit card information as soon as possible. Please contact me or give me a call at 619-764-5197. 


    Thank you and have a great day!

    Rock Church Finance Department

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    JotForm Support

    Answered by Kiran on May 29, 2015 at 03:11 PM

    Unfortunately, we are not offering any telephone support at the moment and this support forum is our primary support.

    I see that there is a guest account with your email ID. However, with the help of IP address I see that an account ashleyescobar with Premium monthly subscription. Are you referring to this account?

    You can change the credit card information from the Billing section of your account.

    Hope this information helps!!