Email is not being sent for the forms

  • Profile Image
    Asked on May 29, 2015 at 03:03 PM

    We have submitted a few forms today to test, and the emails are not going to the form filler, or the form owner.

  • Profile Image
    Answered on May 29, 2015 at 04:15 PM

    I've tried submitting your last edited JotForm and I've received the autoresponse email without any issue.

    When I check the JotForm, there is only autoresponder was setup on your JotForm. If you are experiencing the issue with any other form, please go through the guide that can help you in troubleshooting certain email delivery issues. 

    Please get back to us with the form URL, if the issue still persists. We will be happy to look into this issue further.