What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    PDF embedder: PDF file not showing, just blank

    Asked by RalphP on May 30, 2015 at 07:09 AM


    I try to use the PDF embedder.

    The PDF files i use are stored in my dropbox.

    When i use the PDF embedder on my form and use the URL from the PDF file in my dropbox 


    nothing is shown.


    Thanks in advange.




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    JotForm Support

    Answered by Jan on May 30, 2015 at 11:14 AM

    The URL is incorrect. It is just the preview of the PDF. You need to get the direct URL of the PDF file. You can also upload it on your own FTP or server.

    Thank you.


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    Answered by RalphP on June 01, 2015 at 03:46 AM

    Hi Jan,

    Thanks for your response.

    I will try to do that.