Issues with form template

  • Profile Image
    ultimatesports
    Asked on May 30, 2015 at 09:37 AM

    Hello, I used one of your templates to create a form.  Everything looks great to the end user.  However, when I receive an email notification of the response, it shows the form within that email, and all the text on the form is from the original template (it does not reflect the changes I have made).

     

    Is there a way to correct this?

     

    Below is a link to the online form.  You can see that in the text portion, everything is in our business name (Ultimate Basketball Fieldhouse). 

     

    However, in the screenshot, you can see that it reverted back to New Berlin Pumas Select Baseball.

  • Profile Image
    Sammy
    Answered on May 30, 2015 at 12:24 PM

    I have tried recreating the situation with a copy of you cloned form but I have been unable to do so.

    It seems I'm receiving the correct email notification.

    Kindly try recreating the notification email template

    You can also get a cloned copy of my form using this URL

    http://form.jotformpro.com/form/51495351346962