What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Changing the sender e-mail

    Asked by HOWNewForms on May 30, 2015 at 11:41 PM
    What steps do I need to take to have the submissions go back to JotForm and not my mailbox?
    mailbox email notifications notifications email
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    JotForm Support

    Answered by Jan on May 31, 2015 at 11:46 AM

    The submissions are always being sent to our server then to the recipient associated on the email notifications. The sender email on your notification is blank. You can use noreply@jotform.com as the sender e-mail.

    Please check this related guide: http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues