What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    InfusionSoft Integration: Unable to map Drop down fields

    Asked by CHarbridge on May 31, 2015 at 01:01 PM
    Any word on this?  I just built out 2 super long, elaborate and complex forms...only to find out (after 3 days of work), that dropdowns don't integrate with Infusionsoft.  Please tell me that a 'fix' is just around the corner??
  • Profile Image
    JotForm Support

    Answered by Charlie on June 01, 2015 at 12:27 AM


    It seems drop down fields are not supported in the InfusionSoft integration. 

    I will forward this to our developers so that they'll be aware of this need. Unfortunately, I'm unable to give an exact date or a time frame to when this will be implemented or even be considered. But rest assure that they will be aware of this.

    For the meantime, have you tried using Zapier to integrate JotForm to Infusionsoft? I haven't tested it yet but I see users reported that the drop down fields can be map there.