How to see the answer sent to the user?

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    Asked on May 31, 2015 at 07:00 PM

    When I receive a submission and send an answer the the sender of the submission, i can't find the answer i've sent anywhere. Can I find my answers on submissions?

    This is a re-post of a comment on How to View Form Submissions

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    Answered on June 01, 2015 at 12:34 AM


    May I know what you meant by "answer"? Do you mean, when you reply via the email notification you received? Or when you directly click the "Reply" on the submissions page?

    You could also try checking the email history of the form, here's a guide on that:

    We'll wait for your response.

    Thank you.

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    Answered on June 01, 2015 at 03:02 AM

    Problem solved. Thanks for your reply anyway.

    The problem was when I clicked the "Reply" on the submissions page. The link you gave in your answer helped me out


    Thanks a lot and great job the Jotform

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    Answered on June 01, 2015 at 08:24 AM

    On behalf of my colleague, Charlie, you are kindly welcome. Thank you for letting us know that the problem has been solved.

    Please contact us again should you need any help or if you have any other questions, we will be happy to assist you.

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    Answered on April 17, 2017 at 05:16 AM

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