What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    When does submission counter reset on a Premium plan?

    Asked by maxinica on May 31, 2015 at 07:18 PM

    I don't exactly when my account is starting from 0 again...where can i see that info? i have each month 1000 forms but i don't know when starts the month again exactly. thanks

    Page URL:
    http://www.prestamorapidoonline.es

    counter my account reset counter reset
  • Profile Image
    JotForm Support

    Answered by Boris on June 01, 2015 at 04:40 AM

    Please note that the counters will reset every month from the day that you have made your paid subscription.

    In your case, you have purchased a Premium subscription on May 14, so it should reset on June 14.

    Please let us know if you need further clarification on this, or kindly open a new thread for any other questions you may have, we will be happy to help and assist.