When does submission counter reset on a Premium plan?

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    Asked on May 31, 2015 at 07:18 PM

    I don't exactly when my account is starting from 0 again...where can i see that info? i have each month 1000 forms but i don't know when starts the month again exactly. thanks

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    Answered on June 01, 2015 at 04:40 AM

    Please note that the counters will reset every month from the day that you have made your paid subscription.

    In your case, you have purchased a Premium subscription on May 14, so it should reset on June 14.

    Please let us know if you need further clarification on this, or kindly open a new thread for any other questions you may have, we will be happy to help and assist.