field is not showing up on the email notification

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    Asked on May 31, 2015 at 09:14 PM

    My first field is not showing up on the submission form. It was working and now it is not showing. This is for the Upload Form

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    Answered on June 01, 2015 at 03:17 AM

    Hi there;

            Upon check your first field is showing up at our end, please review the following screenshot.

    Could you please attach a screenshot of the problem here, so that we can check thoroughly the problem. Let us know further if you need more assistance on this, we would be happy to assist you.



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    Answered on June 02, 2015 at 10:13 AM

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    Answered on June 02, 2015 at 11:19 AM

    I inspected your form and you edited the email notification. It is possible to edit and customize the email notification but once you do it, it stops to automatically update itself when you edit the form. This means that if you add or remove a form field you need to add or remove it manually from the email notification.

    In order to add a field to your email notification you just need to click on field menu on the left side of the email notification:

    Or as an alternative you can create a new email notification.

    Let us know if the problem persists.