What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    my form collapse does not function. It stays open, Any suggestions?

    Asked by dazza3467 on June 01, 2015 at 09:07 AM
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    JotForm Support

    Answered by Boris on June 01, 2015 at 10:11 AM

    Are you referring to the fact that your Form Collapse fields are expanded by default, until a user clicks on them? If so, this can be easily fixed.

    Please right-click on the Form Collapse field, select Show Properties, and change its Status to Closed.

    You can also set this same option up by clicking on a Form Collapse, then clicking on Status at the top, and changing it to Closed there.

    I have cloned your form and made these changes, here:

    http://support.jotform.com/form/51514499896977 (you can also clone it to take a closer look)

    Please let us know if you need further help or clarifications regarding this, or kindly open a new thread for any other questions or problems you may have with your forms. We will be happy to help you get them resolved.