my form collapse does not function. It stays open, Any suggestions?

  • dazza3467
    Asked on June 1, 2015 at 9:07 AM
  • Boris
    Replied on June 1, 2015 at 10:11 AM

    Are you referring to the fact that your Form Collapse fields are expanded by default, until a user clicks on them? If so, this can be easily fixed.

    Please right-click on the Form Collapse field, select Show Properties, and change its Status to Closed.

    my form collapse does not function Screenshot 30

    You can also set this same option up by clicking on a Form Collapse, then clicking on Status at the top, and changing it to Closed there.

    my form collapse does not function Screenshot 41

    I have cloned your form and made these changes, here:

    http://support.jotform.com/form/51514499896977 (you can also clone it to take a closer look)

    Please let us know if you need further help or clarifications regarding this, or kindly open a new thread for any other questions or problems you may have with your forms. We will be happy to help you get them resolved.