What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why isn't there a button at Take Photo or Video when using the Take Photo widget?

    Asked by Counte on June 01, 2015 at 11:09 AM

    I initially created my form using the Take Photo widget. It worked successfully where I was able to upload a video, however this only worked via a cell phone so I deleted it. When I add the widget today, there is no button to access the Take Photo widger to take a photo or video. Please help.




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    JotForm Support

    Answered by Welvin on June 01, 2015 at 12:26 PM

    The button to take a photo should appear at the bottom-right side of the empty space of the widget. Here's a screenshot:

    Please try to remove the current widget and add it back. It should work.