Why isn't there a button at Take Photo or Video when using the Take Photo widget?

  • Counte
    Asked on June 1, 2015 at 11:09 AM

    I initially created my form using the Take Photo widget. It worked successfully where I was able to upload a video, however this only worked via a cell phone so I deleted it. When I add the widget today, there is no button to access the Take Photo widger to take a photo or video. Please help.

     

     

    Thanks

    Jotform Thread 579673 Screenshot
  • Welvin Support Team Lead
    Replied on June 1, 2015 at 12:26 PM

    The button to take a photo should appear at the bottom-right side of the empty space of the widget. Here's a screenshot:

    Why isnt there a button at Take Photo or Video when using the Take Photo widget? Image 1 Screenshot 20

    Please try to remove the current widget and add it back. It should work.

    Thanks