- andreaprisbyAsked on June 01, 2015 at 11:49 AM
- JotForm SupportdavidAnswered on June 01, 2015 at 12:33 PM
I went ahead and manually cancelled your subscription with our payment provider to ensure the cancellation went through. You will retain your paid user benefits until the end of your current period on July first 2015, at which point you will be downgraded back to a "Free" account and you will no longer be billed.
If there is anything else we can help you with just let us know and we will be happy to assist you.