How do I cancel my Premium Subscription and stop it from reissuing?

  • andreaprisby
    Asked on June 1, 2015 at 11:49 AM
  • David JotForm Support
    Replied on June 1, 2015 at 12:33 PM

    Hi,

    I went ahead and manually cancelled your subscription with our payment provider to ensure the cancellation went through.  You will retain your paid user benefits until the end of your current period on July first 2015, at which point you will be downgraded back to a "Free" account and you will no longer be billed.

    If there is anything else we can help you with just let us know and we will be happy to assist you.