Email notification showing a link to Google Maps?

  • Profile Image
    Asked on June 01, 2015 at 12:05 PM

    One line in the form comes to my email as a link and if i click on it it shows me google maps.

    I did not create any links in text, plus I've tried to unlink every single line and it still comes back to my email as a link.

    Please fix this horrible issue as soon as possible

  • Profile Image
    Answered on June 01, 2015 at 12:38 PM


    Could you provide us more details of your problem? The Form URL or a screenshot of the problem would help us a lot. We'll wait for your response.

    Thank you.

  • Profile Image
    Answered on August 06, 2015 at 12:45 AM

    I can provide background a similar problem: the automatic inclusion of a google map in the notification email. While viewing the submission, I have the option to display an address as a google map. I don't want to do this, but opting in seems to be the default. Why this map would be included in the notification email is beyond me, but I cannot find a place to edit it OUT of the notification email, only a place to turn it off while view the submission. If I turn it off while viewing the submission I can send an email which doesn't include it, but opting out of the map neither a permanent toggle nor a element on which one can make a setting when creating the notification emails.

    Here's a screen clipping of the email:


  • Profile Image
    Answered on August 06, 2015 at 01:29 AM

    To better assist our users, we advise them to open their own thread. I went ahead and opened one for you. Please refer to this link instead: We will address it shortly.

    Thank you for understanding.