What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Please confirm the confirmation of cancellation

    Asked by iboswin on June 01, 2015 at 12:30 PM

    I have cancelled the subscription twice and the charge has not been stopped. Please stop the charge to naiyu2005@gmail.com and refund last month's charge.

    Thank you,


    Tony Li

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    JotForm Support

    Answered by BDAVID on June 01, 2015 at 01:14 PM

    Your subscription(INT140526-8683-48112S) has been canceled, and the last charge made on the 26th of May has been refunded. If you need anything else, please open a new thread, we will be glad to assist you.