My embedded forms stopped showing up on my website

  • Divinedesignz01
    Asked on June 1, 2015 at 12:36 PM

    Only the direct link works but none of the embedded versions work. PLEASE HELP! 

  • David JotForm Support Manager
    Replied on June 1, 2015 at 1:04 PM

    Did you remove the embedded code? I can see you have hyperlinked the direct link:

    My embedded forms stopped showing up on my website Image 1 Screenshot 30

    Please try embedding with the iFrame code: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    My embedded forms stopped showing up on my website Image 2 Screenshot 41

    If the the form does not show, do not remove the embedded code, and let us know, so we can check further.

  • Divinedesignz01
    Replied on June 1, 2015 at 1:54 PM

    I did that but it still isn't showing up. I can see the form when I am editing my website, but once I preview it, the form disappears

  • Mike_G JotForm Support
    Replied on June 1, 2015 at 3:41 PM

    Is this what you would like to show?

    My embedded forms stopped showing up on my website Image 1 Screenshot 60

    I have replicated your website and cloned your form. 

    I have found out that you have placed a link of your form to your website and have not embedded it yet. 

    As what my colleague have mentioned you may use the iFrame code to embed your form to your website. 

    My embedded forms stopped showing up on my website Image 2 Screenshot 71

    Then, 

    My embedded forms stopped showing up on my website Image 3 Screenshot 82

    I have checked your website's code and found this: 

    My embedded forms stopped showing up on my website Image 4 Screenshot 93

    It should look like this: 

    My embedded forms stopped showing up on my website Image 5 Screenshot 104

    Then, kindly preview your form.

     

    Let us know if you're still having the same issue so we may look into it further as I was able to embed a cloned copy of your form to a replicated version of your website successfully. Thank you.