PDF import or create PDF not working?

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    3rivers
    Asked on June 01, 2015 at 12:39 PM

    We just signed up for the free plan and we intended to use the PDF import feature for a FormsCentral form.  I'm looking at the instructions, both to import a PDF form, and to create a new PDF form, and the UI does not match the instructions here:

    http://www.jotform.com/fillable-pdf-form-creator/

    I do not see a "more" menu, or any options for PDF.  When I try and import an existing PDF by URL, it gives me an error:

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    BDAVID
    Answered on June 01, 2015 at 01:26 PM

    Hi! I'll be glad to assist you with this. In order to import a PDF form from Adobe FormsCentral, you need to go to this link: http://www.jotform.com/adobe-formscentral-alternative/

    Click on PDF Only, then enter the same email address used in your JotForm account.

    Let say in the future you create a form using the JotForm builder, and then you would like to make a fillable PDF of that form, simply follow this guide: http://www.jotform.com/help/212-How-to-Create-a-PDF-Form

    Let us know if you have more questions, we will be glad to assist you.

     

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    3rivers
    Answered on June 01, 2015 at 02:55 PM

    Thanks.  I've tried that and will wait for it to complete.  I did use a different email address, but I assumed since I was logged into the account, that the form would be imported there.  Maybe a feature request?

    Thanks!

  • Profile Image
    BDAVID
    Answered on June 01, 2015 at 04:24 PM

    Yes, if you are already logged in, the form will be imported in the existing JotForm account, if not, you should have received a  message stating that a new free account was going to be created with the email address you entered.