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PDF import or create PDF not working?Asked by 3rivers on June 01, 2015 at 12:39 PM
We just signed up for the free plan and we intended to use the PDF import feature for a FormsCentral form. I'm looking at the instructions, both to import a PDF form, and to create a new PDF form, and the UI does not match the instructions here:
I do not see a "more" menu, or any options for PDF. When I try and import an existing PDF by URL, it gives me an error:Form not found: Form Id is missing or irregularThis is why we chose JotForm. What can we do to make it work?Also, how can we add a different email address for these tickets? The person that signed up for the account is not the person maintaining it.Thanks,Chris Miller
Hi! I'll be glad to assist you with this. In order to import a PDF form from Adobe FormsCentral, you need to go to this link: http://www.jotform.com/adobe-formscentral-alternative/
Click on PDF Only, then enter the same email address used in your JotForm account.
Let say in the future you create a form using the JotForm builder, and then you would like to make a fillable PDF of that form, simply follow this guide: http://www.jotform.com/help/212-How-to-Create-a-PDF-Form
Let us know if you have more questions, we will be glad to assist you.
Thanks. I've tried that and will wait for it to complete. I did use a different email address, but I assumed since I was logged into the account, that the form would be imported there. Maybe a feature request?
Yes, if you are already logged in, the form will be imported in the existing JotForm account, if not, you should have received a message stating that a new free account was going to be created with the email address you entered.