What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Receiving this message when trying to login: "no record of this email"

    Asked by Christine Martin  on June 01, 2015 at 01:34 PM
    i successfully migrated my adobe form but now am unable to sign in. The message I receive is "no record of this email" Can you help?
    login message login email address username
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    JotForm Support

    Answered by Mike_G on June 01, 2015 at 03:19 PM

    I would like to apologize for the inconvenience this have caused you. However, I just would like to clarify, where exactly and how did you get that message? Do you get this when you try to login to JotForm? If you could post a screenshot, that would be greatly appreciated. Also, are you trying to sign-in here (Please see image below) using your email address? 

    Could you try logging in using this username, please?: ACC288

    Let us know if this helps. Thank you.