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    Condition inside of the form is not working because of special signs

    Asked by standon391 on June 01, 2015 at 01:52 PM

    I have a question where if the "greater than" answer is chosen then the question, by how much needs to be answered.

    When I put it in the conditions that way, the question never shows the how much part, regardless of the answer choice. I have attached the screen shot of my conditions. The question remains hidden

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    JotForm Support

    Answered by BJoanna on June 01, 2015 at 03:53 PM

    I have cloned and tested your form and I was able to reproduce mentioned problem. When I investigate it further I found out that that this is happening because of signs ">" and "<".

    I will escalate this issue to our developer, so they can try to resolve it. We will inform you via this thread once this issue is resolved.

    In the meantime I would suggest you to use letters instead of this signs in order to be able to set conditions.

    Here is my demo form where I changed sign ">":


    Hope this will help. Let us know if you need further assistance. 

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    Answered by standon391 on June 01, 2015 at 04:05 PM

    Thank you for your help, changing the symbols into words worked.

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    JotForm Support

    Answered by BJoanna on June 01, 2015 at 05:12 PM

    You're welcome.

    Feel free to contact us if you have any other questions.