What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Unable to show submissions?

    Asked by whatcomwindshields on November 21, 2011 at 04:12 PM

    When I log into my account and click to see the submissions, I get an error that says there is a bug in the version of explorer that I'm using and it recommends firefox.  I downloaded firefox and get the same message in this browser.


    I'm not only unable see the submissions, but I can't forward or PDF them either.


    Please help.




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    JotForm Support

    Answered by Mike_T on November 21, 2011 at 07:09 PM

    Hello Brian,

    Unfortunately, I am not able to reproduce the problem from my side.

    Is this problem intermittent or continuous? Could you please try with the Google Chrome browser? You may also try with the different computer and network to see if that makes any difference for you.

    We are looking forward to hearing from you.

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    JotForm Support

    Answered by Mike_T on November 21, 2011 at 07:11 PM

    One more thing, please try to access using http://www.jotform.net instead of http://www.jotform.com