What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Complaint Of No Notification Upon Upload

    Asked by andinc on June 02, 2015 at 09:21 AM

    We provide our customers a channel to upload files to us.

    However, we realise there have been cases, when there is no notification from Jotform to us after customer uploaded the files.


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    Answered by Syed on June 02, 2015 at 09:34 AM

    Hi there;

          Upon check at our end, the upload files are being received in notification emails, there are two notifiers you're using, could you please review the following screenshots. I cloned and tested your form for this particular thread.

    Do get back to us, if you need further assistance on this, we would be happy to assist you.