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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I'm not having any luck adding an image to my form thank you message.

    Asked by y0tis on November 21, 2011 at 10:17 PM

    When I try to add an image to my thank you message, it only shows any "empty" image along with the alt text I typed. I've checked the url for accuracy and tried this many times with no luck.  

    Page URL:

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    JotForm Support

    Answered by idarktech on November 22, 2011 at 01:14 AM

    Hi Yotis,

    I am pretty sure you have added a wrong file name or wrong image file extension, please double check it before inserting your image. You can also use www.tinypic.com, upload your image there and use the image direct link.

    I have tried inserting image and was able to view it successfully, please check my screen below:


    I hope that helps. If you have further questions, just inform us here. Thank you so much!