Terms & Condition widget not working in Windows 8

  • smartandstrong
    Asked on June 2, 2015 at 4:55 PM

    Hello,

    We are using the Terms & Conditions widget on this form (http://www.poz.com/poz100_nomination_form_15.shtml). The Terms & Conditions check box is not visible in Firefox or Chrome browsers on Windows 8 machines.

    We've removed the required option to allow those users to submit the form but it would be great to get it working across all OS.

    Thanks.

     

    Jotform Thread 580716 Screenshot
  • Elton Support Team Lead
    Replied on June 2, 2015 at 5:59 PM

    Hi,

    I am running on Windows 8 machine and I can see that your terms and conditions widget is working on Chrome and Firefox. However, the form seems loading slow on your page specially the captcha image. This could be due to script conflict issues. May I suggest to re-embed your form using iframe embed code. This should resolve all the possible issues you are experiencing.

    Terms & Condition widget not working in Windows 8 Image 1 Screenshot 30

    Terms & Condition widget not working in Windows 8 Image 2 Screenshot 41

     

    Let us know should you need any further help.