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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Terms & Condition widget not working in Windows 8

    Asked by smartandstrong on June 02, 2015 at 04:55 PM

    Hello,

    We are using the Terms & Conditions widget on this form (http://www.poz.com/poz100_nomination_form_15.shtml). The Terms & Conditions check box is not visible in Firefox or Chrome browsers on Windows 8 machines.

    We've removed the required option to allow those users to submit the form but it would be great to get it working across all OS.

    Thanks.

     

    Page URL:
    http://www.poz.com/poz100_nomination_form_15.shtml

    Screenshot
    windows condition widget in check www not visible thanks
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    JotForm Support

    Answered by EltonCris on June 02, 2015 at 05:59 PM

    Hi,

    I am running on Windows 8 machine and I can see that your terms and conditions widget is working on Chrome and Firefox. However, the form seems loading slow on your page specially the captcha image. This could be due to script conflict issues. May I suggest to re-embed your form using iframe embed code. This should resolve all the possible issues you are experiencing.

     

    Let us know should you need any further help.