What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How do we control/tweak the language for the online confirmation message and auto-confirmations?

    Asked by bryanlipps on June 02, 2015 at 06:29 PM
  • Profile Image
    JotForm Support

    Answered by jonathan on June 02, 2015 at 06:53 PM

    If I understand correctly, you must be referring to the Custom Thank You Message and the Autoresponder E-mail of the form.

    As of now, the multi-language tool does not affect the Thank You Message and the form Email message.


    If you need the Thank you message and Auto email message translated, you will have to do it manually on them. That is, you will need to translate them in a static way. It will not dynamically change in accordance to the language the form have when using the multi-language tool.

    user guide: -How-to-make-your-forms-multilingual


    Hope this help. Please let us know if you need further assistance.