What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Getting message "This is one big form..." when opening the form in the editor

    Asked by sstsys on June 02, 2015 at 07:35 PM
    Edit Form does not load. Keeps saying "This is one big form" etc. Never loads and then gives up. I need the URL of the form to use in my email.
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    JotForm Support

    Answered by Charlie on June 02, 2015 at 10:58 PM


    Have you tried clearing your form's cache and browser's cache?

    When you also get that message, you can try pressing F5 or refresh the page. See if those solutions fixes the problem.

    Also, does this happen to one specific web browser or only one? We usually advise opening our form builder in a Chrome or Firefox browser.

    We'll wait for your response.

    Thank you.