What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Do you offer telephone support once signed up to professional?

    Asked by Simon Patrick  on June 03, 2015 at 08:13 AM
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    Answered by Boris on June 03, 2015 at 10:51 AM

    Hello Simon.

    I'm afraid that we do not offer phone support at the moment, regardless of the subscription plan that is chosen, but we will be more than happy to help with all your queries, problems or questions via this forum, or over support@jotform.com email.

    Please rest assured that we will always do our best to help you solve any issues regarding your forms, and you will always receive help if you contact us over the forum.

    Please let us know if you need any further clarification regarding this, or kindly open a new thread for any other questions or issues you may have with your forms, we will be happy to take a look and assist.