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    Jotform forms on moonfruit when being viewed from iphone etc

    Asked by winworks on June 03, 2015 at 11:47 AM

    Hi there please help us ASAP!

     

    We have a jotform which is embedded on our moonfruit website. It is viewable perfect on a pc and in full. But when it is viewed on an iphone not all the form is visable.

     

    I have tried both standard html snipper and also iframe but none appear to work properly on iphone/mobile.

     

    Please see the following links for the 2 examples.

     

    Like i say they work perfect on pc but not on email.

     

    Is there a way to make these forms work for us? Is it a jotform issue or should i be speaking with Moonfuit.

     

    Looking forward to your reply.

     

    Andy

    USERNAME: winworks@mail.com

     

    http://hottubsonfinance.moonfruit.com/aquarius-application/4589283822

     

    http://hottubsonfinance.moonfruit.com/assana-application/4589575681

     

    Page URL:
    http://hottubsonfinance.moonfruit.com/aquarius-application/4589283822

    JotForm Mobile pc all
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    JotForm Support

    Answered by ashwin_d on June 03, 2015 at 01:06 PM

    Hello Andy,

    I'm sorry for the trouble caused to you. 

    I did test both of your webpage where you have embedded your forms and did not find any issue with that. They both display the embedded form correctly in iPhone device. Please check the screenshot below:

     

     

    I have cleared your form cache form here. Can you please test it again and get back to us if the issue persists.

    We will wait for your response.

    Thank you!