What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Several of our applications are not coming through, is there a time limit on the time they can take to fill out the form?

    Asked by ScreenSouth on June 03, 2015 at 11:52 AM

    This is urgent as we have a deadline at 5pm tomorrow and we have had a few calls saying they cannot submit. Is there a way to extend the time limit when filling in the form.

     

    fill through deadline cannot submit and in
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    JotForm Support

    Answered by david on June 03, 2015 at 01:05 PM

    Hi,

    There is not time limit for how long users can take to fill out a form.  Unless their browser times out, they should have as long as they need. 

    When you say they are unable to submit your form, is there some sort of error or are they simply unable to complete the form?

    I checked your most recent form:

    http://www.jotform.com/51112684259960

    And it appears to be working properly.  Also, if your form is embedded to a webpage, let us know the URL of the page so that we can check that too.