- davisrmichaelAsked on June 03, 2015 at 11:55 AM
I tried to create a new form by attempting to import it using the 'download url' link contained in the e-mail sent from jotform, but receive the error: Form not found: Form Id is missing or irregular
- JotForm SupportAuryAnswered on June 03, 2015 at 01:14 PM
I am sorry for the inconvenient this issue is causing you.
Please let us know the link of your form, hence we will be able to recreate the situation and give you a workable solution.
You may also try to clone the form from the link. Inside this guide you will find a step by step instruction How to clone forms: http://www.jotform.com/help/42-How-to-clone-an-existing-form-from-a-URL.
Awaiting your kind news.
- davisrmichaelAnswered on June 03, 2015 at 01:30 PM
Here is the url:
I did try to clone the form as per those instructions, but no joy. That's when I got the Form not found: Form Id is missing or irregular
Thanks for your help
- JotForm SupportAuryAnswered on June 03, 2015 at 02:24 PM
I have opened the original pdf form, and seems that form was not correctly imported to JotForm.
Please go ahead and make the same process to import form from Adobe FormsCentral, take a moment to read this guide to show you how to import forms: http://support.jotform.com/help/309-How-to-Migrate-Form-Data-from-Adobe-FormsCentral-to-JotForm
Let us know if we can further assist you.