What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Unable to load a form in editor

    Asked by Chris on June 03, 2015 at 03:18 PM

    Why is your site so low?

    I cant load basic forms.. What's going on. I need this to be working. My "Registration Form" wont even load. It's got like ten fields. 

     

    slow website form loading issue
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    JotForm Support

    Answered by Mike on June 03, 2015 at 04:43 PM

    We are sorry for the inconveniences caused.

    Please try to re-load the page once or a few times. It should help.

    The issue has been also reported to our Development Team.

    We will let you know if we have nay updates.

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    JotForm Support Manager

    Answered by Jeanette on June 03, 2015 at 06:04 PM

    This is issue has been escalated, however, it would be helpful to know if there is a specific browser? We do recommend Firefox or Chrome. We have another report form someone stating he had the issue with Chrome latest version.

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    JotForm Support Manager

    Answered by Jeanette on June 05, 2015 at 03:42 PM

    I was informed that our developers have applied a fix. Please let us know if the issue continues in your end.