What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form Display incorrectly in IE

    Asked by uabmedicine on November 22, 2011 at 10:31 AM

    I have created a form and added it to my page using the iframe. Everything work great in Firefox and chrome, but not IE. The text boxes are not displaying and the bottom of the form cut off. Any advice is appreciated.

     

    Page URL:
    http://uabstage-preview.element115.net/-bestdocsA

  • Profile Image

    Answered by fxr on November 22, 2011 at 11:26 AM

    What version of IE.

    I dont see any difference between IE9 and Chrome here.

     

    IE9:

     

    NOTE: Using tables for formatting elements on a webpage isnt recommended for modern web design. I personally would look a recreating your webpage with standards compliant CSS/HTML which should hopefully make little bugs like this less likely to be seen

  • Profile Image

    Answered by uabmedicine on November 22, 2011 at 11:32 AM

    Sadly we are only on version 7 over here. Here is a screen shot:

    Sadly tables are really our only option right now.

     

    Also, is there anyway to use checkboxes without the ... showing when I don't want a question.

     

    Thanks for your help

  • Profile Image
    JotForm Support

    Answered by Mike_T on November 22, 2011 at 04:20 PM

    Thank you for provided information.

    I have created a ticket to our developers to see if we can help you with this.

    We will get back to you as soon as possible.

  • Profile Image

    Answered by fxr on November 22, 2011 at 04:33 PM

    uabmedicine, 

    If I were to provide the code of your page in more standards compliant CSS/HTML, i.e not use tables to organise elements on your webpage. Would you be willing to change the code? 

    I am convincied somewhere down the line this HTML table is responsible for your page not displaying properly in IE7.

     

  • Profile Image

    Answered by uabmedicine on November 22, 2011 at 04:40 PM

    I will be happy to try. One of the problems is that I don't have access to the css for our site, so adding it on a page by page basis has a tendency to break things :)

  • Profile Image

    Answered by fxr on November 22, 2011 at 05:49 PM

    Its actually an issue with the formatting in your form. 

    This is how your form looks in IE7.

     

    Your labels are set to big, and IE7 is clearly using all the whitespace. 

     

     

     

    I have tried 100. 

     

    If you want to align your lables to the top of your text fields, Click on the relevant field, click the grey cog, and select Properties. Change Label Align to Top.

     

    Much better.

     

     

    You can clone my form if you want to see the settings: http://www.jotform.com/form/13253703322

     

    And here it is, embedded into a copy of your website on IE7.

     

  • Profile Image

    Answered by uabmedicine on November 23, 2011 at 03:26 PM

    That fixed it thanks!!!!