What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Time stamp on form is wrong

    Asked by Pwysocki on June 03, 2015 at 04:11 PM

    I am in Dallas Tx...have chosen Chicago timezone...but still the timestamp on the form is off....way off..

     

    Thanks,

    Patrick

    timezone time stamp
  • Profile Image
    JotForm Support

    Answered by BJoanna on June 03, 2015 at 05:31 PM

    I have submitted your form and then I have checked time stamp inside of submission on your account and I noticed that time is correct, because it is the same time as it is in Chicago.

     

    Can you please tell us where are you observing this problem?

    Looking forward to your reply. 

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    Answered by Pwysocki on June 04, 2015 at 11:01 AM

    Although the time stamp is correct on the form...the EMAIL that comes from Jot form has the wrong time. All other emails are OK...just ones from Jot Form have the wrong time.

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    JotForm Support

    Answered by BJoanna on June 04, 2015 at 12:19 PM

    If I understood you correctly that has happened only once. I have tested and all of my submissions email have correct time. Time of emails is based on your local time. What email are you getting, general Jotform or submission emails? Can you please provide us a screenshot?

    https://www.jotform.com/answers/277033-How-to-add-screenshots-images-to-questions-in-support-forum

    Looking forward to your reply.