Time stamp on form is wrong

  • Pwysocki
    Asked on June 3, 2015 at 4:11 PM

    I am in Dallas Tx...have chosen Chicago timezone...but still the timestamp on the form is off....way off..

     

    Thanks,

    Patrick

  • BJoanna
    Replied on June 3, 2015 at 5:31 PM

    I have submitted your form and then I have checked time stamp inside of submission on your account and I noticed that time is correct, because it is the same time as it is in Chicago.

    Time stamp on form is wrong Image 1 Screenshot 20 

    Can you please tell us where are you observing this problem?

    Looking forward to your reply. 

  • Pwysocki
    Replied on June 4, 2015 at 11:01 AM

    Although the time stamp is correct on the form...the EMAIL that comes from Jot form has the wrong time. All other emails are OK...just ones from Jot Form have the wrong time.

  • BJoanna
    Replied on June 4, 2015 at 12:19 PM

    If I understood you correctly that has happened only once. I have tested and all of my submissions email have correct time. Time of emails is based on your local time. What email are you getting, general Jotform or submission emails? Can you please provide us a screenshot?

    https://www.jotform.com/answers/277033-How-to-add-screenshots-images-to-questions-in-support-forum

    Looking forward to your reply.