Time stamp on form is wrong

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    Pwysocki
    Asked on June 03, 2015 at 04:11 PM

    I am in Dallas Tx...have chosen Chicago timezone...but still the timestamp on the form is off....way off..

     

    Thanks,

    Patrick

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    BJoanna
    Answered on June 03, 2015 at 05:31 PM

    I have submitted your form and then I have checked time stamp inside of submission on your account and I noticed that time is correct, because it is the same time as it is in Chicago.

     

    Can you please tell us where are you observing this problem?

    Looking forward to your reply. 

  • Profile Image
    Pwysocki
    Answered on June 04, 2015 at 11:01 AM

    Although the time stamp is correct on the form...the EMAIL that comes from Jot form has the wrong time. All other emails are OK...just ones from Jot Form have the wrong time.

  • Profile Image
    BJoanna
    Answered on June 04, 2015 at 12:19 PM

    If I understood you correctly that has happened only once. I have tested and all of my submissions email have correct time. Time of emails is based on your local time. What email are you getting, general Jotform or submission emails? Can you please provide us a screenshot?

    https://www.jotform.com/answers/277033-How-to-add-screenshots-images-to-questions-in-support-forum

    Looking forward to your reply.