What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Problems whit the submitting button in chrome

    Asked by caletteclub on June 03, 2015 at 05:28 PM

    Hello we have some problem whit the submitting button in chrome browser.
    A lot of users send us an email to inform us they cannot join in.
    How can we resolve the problem?


    Page URL:

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    JotForm Support

    Answered by Mike on June 03, 2015 at 06:44 PM

    We are sorry for the inconveniences you are facing.

    It seems that there is some validation issue related to the 'Short Scrollable Terms' widget on your form.

    Can you please try one of the following options to see if that helps?

    - Re-add a fresh Short Scrollable Terms widget to your form.

    - Use Terms & Conditions widget instead.

    - Use the old Terms & Conditions workaround from this guide.

    If you need any further assistance on this, please let us know.