What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Text field won't hide using conditionals

    Asked by MUOCredentials on June 04, 2015 at 02:08 AM

    I'm trying to hide a field using conditionals. I've tried various combinations: "if field does not equal... then hide", "if field equals... then hide..." It seems to work for "If field is empty then hide..." but that's it. I've tried hide multiple and every way I can think of doing it, but nothing. 

    FYI, I'm trying to hide the text field that says Access: All Access for all badge types except Security.


    Page URL:

  • Profile Image

    Answered by Boris on June 04, 2015 at 04:19 AM


    This seems to be caused by a conflict between conditions that are set on these fields. It seems to work properly for me after I have added a new rule:

    Then, I modified your first rule to not include the Access All Access field.

    After making these changes to a cloned version of your form, it seems to function the way that you want:

    http://form.jotformpro.com/form/51541968542966 (You can clone it to take a closer look.)

    Please let us know how it goes.