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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    no form is delivered to my e-mail adres

    Asked by mouton on June 04, 2015 at 03:09 AM Page URL:
    http://www.argosnet.nl

    no form
  • Profile Image
    JotForm Support

    Answered by Boris on June 04, 2015 at 03:47 AM

    We are sorry for the inconvenience.

    Upon taking a look at your email history, I can see that there are some emails that are consistently failing to reach you. And I see that all of them are set up with your own custom SMTP settings - the ones that are sending from noreply@jotform.com are reaching you.

    I would recommend that you try the noreply@jotform.com option as your sender, or you may also try setting up your custom SMTP settings over Mandrill.

    Some other forms are missing fields, such as Sender Name, in the Notification:

    Please take a look at the following guides:

    How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues

    How-to-use-Mandrill-to-Send-Emails-From-Your-Own-Email-Address

    Please let us know if the issue persists after making the changes to your Email Notifications, and we will be happy to take a look into how we may help you resolve the issue.