What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Cancel Premium Package

    Asked by brunce on June 04, 2015 at 03:28 AM

    Hello,

    I would like to cancel my premium package and would like to go back to the free version.

    What do I have to do?

     

    Regards Martin

    premium package hello and go back
  • Profile Image
    JotForm Support

    Answered by BJoanna on June 04, 2015 at 04:45 AM

    Your account is currently Premium. If you want to downgrade it to Free, please follow next steps. 

    1. Click on the Profile icon in the upper right.

    2. Select "Account".

    3. Select "Billing" from the left panel.

    4. Select "Switch Plan" on the free account option.

    Hope this will help. Let us know if you need further assistance.