- Nadja DietrichAsked on June 04, 2015 at 05:13 AM
- BorisAnswered on June 04, 2015 at 05:56 AM
I am not sure why you are experiencing the issue, and I am sorry for the inconvenience. I have checked your email address, and it appears that you haven't gone through the signup process, as I can't find any confirmation email being sent to your email address.
Can you please clear your browser cache, then go to the signup page:
On our signup page, please fill out the details with your desired credentials, and make sure that the green OK appears for the entered fields.
Please let us know if you experience further problems with creating your account, in which case I would ask you to also kindly let us know what username and email address you are trying to use.