What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    When I try to create a new account, and when i click on "Create Account" Nothing happen. Why?

    Asked by Nadja Dietrich  on June 04, 2015 at 05:13 AM
    create create account and click
  • Profile Image
    JotForm Support

    Answered by Boris on June 04, 2015 at 05:56 AM

    Hello Nadja.

    I am not sure why you are experiencing the issue, and I am sorry for the inconvenience. I have checked your email address, and it appears that you haven't gone through the signup process, as I can't find any confirmation email being sent to your email address.

    Can you please clear your browser cache, then go to the signup page:

    https://www.jotform.com/signup

    On our signup page, please fill out the details with your desired credentials, and make sure that the green OK appears for the entered fields.

    Please let us know if you experience further problems with creating your account, in which case I would ask you to also kindly let us know what username and email address you are trying to use.

    Thank you.