What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    SMS Confirmation Widget not working

    Asked by 713steve on June 04, 2015 at 05:22 AM

    Please disregard. It's working again. I simply had to wait it out I guess. After repeatedly (and impatiently) submitting te form several times, I gave up and opened this ticket. About an hour later, I ended up getting a bunch of text messages with the sms verification codes I requested earlier in the night. But anyway, to make a long story short: It's working again!

  • Profile Image

    Answered by Carina on June 04, 2015 at 10:23 AM

    =) Thanks for updating us. I'm glad it's fixed.

    If you need assistance please let us know as we're here to help.

  • Profile Image

    Answered by 713steve on June 05, 2015 at 11:29 AM

    Carina (and the Jotform team), could you please test out our Mexico and International sms confirmation widgets. I'm not sure if they are working properly as I do not have phone numbers in that area to test them with. I want to be sure that my customers will be able to verify their phone numbers based on my current setup.


    MEXICO:   http://www.jotform.us/form/51418708407153 

    INTERNATIONAL:   http://www.jotform.us/form/51418610621143

  • Profile Image

    Answered by Carina on June 05, 2015 at 02:18 PM

    Unfortunately I don't have a Mexican number to test the widget, but I tested with an International number and it worked:

    I believe it is working properly at least with international numbers.

    Let us know if you need further assistance.