Form Support

Email template not updated automatically when adding/deleting fields

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    newoceans
    Asked on June 04, 2015 at 09:05 AM

    Just want to confirm I have the same problem.

     

    After editing a form, the e-mail alerts (notification of confirmation) have to be regenerated, because the added fields are not included...

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    Chriistian
    Answered on June 04, 2015 at 10:37 AM

    Hi newoceans,

     

    Thanks for contacting us.

     

    May we know the link or name of the form you are having issue with as well as the name of email alert?

     

    First thing to check is if you still have the standard JotForm table in your email alert.

     

    In any case, please give us more details about your form so we can further check.

     

    Regards.