What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I have tried to change my credit card,

    Asked by WheelsofJustice on June 04, 2015 at 09:42 AM

     when I go into my account, I click on change credit card and it gives me another tab with a blank screen, help! been trying to pay you for weeks




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    JotForm Support

    Answered by Chriistian on June 04, 2015 at 11:16 AM

    Hi WheelsofJustice,


    Thanks for contacting us.


    I just tried clicking the Change Credit Card button in your account and was not able to replicate the issue. What browser are you using? I tried this using Chrome and Firefox.


    Have you tried clearing your browser's cache? Please also give us a screenshot of what you are seeing.