What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    when i log in to my account a message appears saying that the user name and password didn't match

    Asked by Assem Adel  on June 04, 2015 at 10:21 AM
    name message User Name my account
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    JotForm Support

    Answered by Boris on June 04, 2015 at 10:58 AM

    We are sorry for the inconvenience.

    Please note that your username is: AssemICOM

    Please try logging in on our login page with that username and your password, perhaps you might have misspelled it. If it still doesn't work or you can't seem to remember your password, please try using the Forgot Password? link on that page.

    Please let us know if you experience further problems. Thank you.