What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Asked by McMasterBusinessConsultants on November 22, 2011 at 01:24 PM

    My forms shows I have 19 submissions, however I've only received 3, and I can't get in to see the 19 submissions through Firefox or Outlook? Please help.



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    Answered by AtacanC on November 22, 2011 at 05:19 PM

    Hi Carey,

    Can you please clean your browser's cache or try to access your forms using a different browser like Chrome? If you still experience the same problem, try to check your submissions on www.jotform.net.

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    Answered by McMasterBusinessConsultants on November 23, 2011 at 09:22 AM
    Still unable to check submissions?

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    JotForm Support

    Answered by Mike_T on November 23, 2011 at 05:40 PM

    Unfortunately, there is no way to reproduce the problem from our side.

    Could you please try to access the submissions using some other browser, for example Google Chrome? You may also try to access .net version of our site - http://www.jotform.net/ to see if that makes any difference for you.

    We are looking forward to hearing from you.