I get an XML error when I try to convert my form to a PDF form.

  • goatsonthego
    Asked on June 4, 2015 at 11:08 AM
    Jotform Thread 582036 Screenshot
  • Sammy
    Replied on June 4, 2015 at 12:59 PM

    Is the error occurring when you try to download a PDF version of the form int he My Forms Section?

    I get an XML error when I try to convert my form to a PDF form Screenshot 20

    Kindly try the following.

    Clear your browser cache, log out the login again after that try re-downloading the PDF gain.

    Could you also provide a link to the form that raises the above error message?

  • goatsonthego
    Replied on June 4, 2015 at 1:15 PM

    Clearing the cache and logging out/in helped. Thanks.

  • Sammy
    Replied on June 4, 2015 at 2:16 PM

    Great to hear that the issue has been resolved, feel free to contact us in case you have more questions or are facing challenges. We are happy to be of assistance.