I am trying to upgrade my account. Nothing happening

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    Asked on June 04, 2015 at 11:11 AM

    When I try to upgrade my account to Economy, nothing seems to be happening.

    I select PRICING. The Modal window comes down.

    I select the upgrade option.

    I put in the billing details.

    Then the initial window comes back.  Like in a loop.

    Please advise.



  • Profile Image
    Answered on June 04, 2015 at 11:27 AM


    Sorry to hear you were having problems upgrading. We noticed a bug in our system which has now been fixed so you should be able to upgrade successfully.

    Thank you for using JotForm!