What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    PayPal Service Upgrades...will this effect JotForm integration?

    Asked by rockonmusic on June 04, 2015 at 11:41 AM

    We received this from PayPal...is their action we need to take to continue integration with our various JotForms?

    REMINDER - ACTION MAY BE REQUIRED: PayPal service upgrades for merchants.


    This is a reminder email. If you have already taken action, please ignore this notification.

    We’re contacting our merchants with some important information in response to an industry-wide security upgrade which is not unique to PayPal. This change involves upgrading Secure Sockets Layer (SSL) certificates over the course of 2015 and 2016. Our upgrade efforts for API endpoints are scheduled to start in June 2015.

    Because these changes are technical in nature, we advise that you consult with your partner, website vendor, or individuals responsible for your PayPal integration. They will be able to identify what, if any, changes are needed. Please forward the information below to your technical contact for evaluation. We are here to help your technical contact work through this to ensure you continue to process payments through your current integration with us.

    Full technical details can be found in our Merchant Security System Upgrade Guide. In addition, our2015-2016 SSL Certificate Change microsite contains a schedule of our service upgrade plan.

    Questions can be directed to our Merchant Technical Services team on our Technical Support website. Click here for more information.

    Thanks for your patience as we continue to improve our services.

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    Answered by Sammy on June 04, 2015 at 01:17 PM

    Action regarding the above message has already been taken, our developers are actively monitoring in case of any unforeseen behaviors.

    Thank you for the reminder.