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  • Profile Image

    Missing fields in my notification

    Asked by ehk on June 04, 2015 at 02:41 PM

    Please see my form here: http://coffeenewstm.com/events/

    When I get the data from a submission in my email the start and end time info never comes through. Can you tell me what I need to fix? It looks like this:

     

     

    Test: 06-04-2015 – .

     This is a test of the "What's Happening" Event Entry Form.

     Sponsored by Me Myself & I. Location: Coffee News, Street Address: 6200 Capitol Blvd SE

    City: Tumwater

    . Info: (360) 357-1000

     Multi-day?

    Event website:

    Event Contact Name:

    Event contact email: erin@coffeenewstm.com

     Submitted by: erin korntved, (360) 357-1000

    Page URL:
    http://coffeenewstm.com/events/

    email notification field
  • Profile Image
    JotForm Support

    Answered by BJoanna on June 04, 2015 at 04:20 PM

    I have cloned and tested your form and I saw that you did not set all of your fields and values of those fields inside of your Email Notification. Because of that you are not getting all data inside of you Email.

    In order to receive all data from your submission you need to add those fields and values of fields inside of your Email Notification.

     

    Considering that lot of field names and values are missing from yoru Notification, I would suggest you to create new Notification. Inside of new Email Notification you would have all fields and values of those fields by default.

    http://www.jotform.com/help/25-Setting-Up-Email-Notifications 

    Hope this will help. Let us know if you need further assistance.