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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Email Notifications seem to be failing to send

    Asked by sfsimfoods on June 04, 2015 at 05:37 PM

    My form does not seem to be sending email notifications. Can someone take a look at it to see if something is misconfigured?

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    JotForm Support

    Answered by jonathan on June 04, 2015 at 06:55 PM

    I checked your jotform http://www.jotform.us/form/51546649517161 and noted that it has a customize email notifier


    the Notifier seems to be not updated anymore.

    I suggest creating a new Notification Email for the form. using the Add New Email button in the Email Alert. 

    user guide: -Setting-Up-Email-Notifications


    Let us know if issue still persist.







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    Answered by sfsimfoods on June 05, 2015 at 10:06 AM

    I changed nothing and it seems to be sending again. Will update if changes persist.

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    Answered by Boris on June 05, 2015 at 11:59 AM

    Thank you for letting us know that it seems to work now.

    If the issue appears again, we suggest that you try creating a new Email Notification, as explained by our colleague Jonathan above.

    Please let us know if you experience further issues. Thank you.