What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Clear a field on hide setting doesn't affect the Star Rating fieldsAsked by sjpd on June 04, 2015 at 05:59 PM
I have a survey that has two alternate sets of survey questions for Teachers and Principals. If the user selects the radio button for Teacher, and selects star ratings for the questions, and then selects the radio button to Principal, I'd like the now hidden star files to revert to deselected.
This is what I expected would happen when I set the advanced preferences setting to clear fields when hidden. But it doesn't work.
What am I doing wrong? Is there a way to intialize field values when the field toggles from visible to hidden?
Thank you for reporting this to us.
I was able to see what you mean.
Let me pass this along to our back end team so they can inspect it.
We'll keep you informed here on any news we have on this matter.