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  • Profile Image

    Clear a field on hide setting doesn't affect the Star Rating fields

    Asked by sjpd on June 04, 2015 at 05:59 PM

    I have a survey that has two alternate sets of survey questions for Teachers and Principals.  If the user selects the radio button for Teacher, and selects star ratings for the questions, and then selects the radio button to Principal, I'd like the now hidden star files to revert to deselected.

    This is what I expected would happen when I set the advanced preferences setting to clear fields when hidden.  But it doesn't work.

     

    What am I doing wrong?  Is there a way to intialize field values when the field toggles from visible to hidden?

     

     

    Page URL:
    http://form.jotformpro.com/form/51545550176960

    Screenshot
    survey work clear field hidden doesn't work then
  • Profile Image

    Answered by raul on June 04, 2015 at 07:26 PM

    Thank you for reporting this to us.
    I was able to see what you mean.

    Let me pass this along to our back end team so they can inspect it.

    We'll keep you informed here on any news we have on this matter.